Privacy Policy

Effective date: August 2026

Overview

KIVELIX Labs, LLC ("KIVELIX," "we," "our," or "us") respects your privacy. This policy describes the information we may collect through this website, how we use it, and the choices available to you.

Information You Provide

When you use our contact form or email us, you may provide information such as your name, email address, subject, and the contents of your message.

How We Use Information

We may use information you submit to respond to questions, provide customer support, address business inquiries, maintain records of correspondence, and improve our website or customer experience.

Purchases Through Amazon

KIVELIX products may be sold through third-party retailers such as Amazon. Purchases made through Amazon are processed by Amazon and are subject to Amazon's own terms and privacy practices. KIVELIX does not receive or store your Amazon payment-card information through this website.

Website Data, Cookies, and Analytics

We use Google Analytics to help us understand how visitors use kivelix.com and to improve the website. Google Analytics may collect information such as pages visited, approximate location, browser and device information, referral source, and interactions with the website. Google may use cookies or similar technologies to provide these analytics services.

Service Providers

We may use third-party service providers for website hosting, email delivery, analytics, or other operational functions. This includes Google Analytics for website measurement. Those providers may process information on our behalf according to their own terms and applicable agreements.

Data Security and Retention

We use reasonable administrative and technical measures intended to protect information submitted through the website. No method of transmission or storage is completely secure. We retain correspondence for as long as reasonably needed for customer service, business, legal, or operational purposes.

Children's Privacy

This website is intended for a general adult audience and is not directed to children under 13. We do not knowingly collect personal information from children through this website.

Your Choices

You may choose not to submit personal information through the website. You may also contact us to request access to, correction of, or deletion of information you previously submitted, subject to applicable legal and recordkeeping requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

Questions about this Privacy Policy can be sent to info@kivelix.com.